If you are prompted to pay for the Background Check during the enrollment process, there is not currently a passing result on file. If you recently started the process on another opportunity, you must wait for those results to clear to avoid further fees.
Passing Background Check results will remain on file for 3 years.
If you need more help, I can connect you with an Enrollment Specialist.
An enrollment Support chat is available Monday to Friday, 8 AM - 12 AM Eastern Time, except on Federal Holidays. Adjust hours according to your time zone.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article